The Illinois Secretary of State’s Office says it’s changing hours at many of its drivers service facilities in order to address when there’s the most demand.
Secretary of State Alexi Giannoulias says starting Monday, September 23, a number of offices including those in this area are opening 30 minutes earlier, and also closing 30 minutes earlier.
“A data-driven analysis revealed customer demand is generally higher in the morning than in the early evening,” said a Secretary of State news release. “By opening facilities earlier, the office aims to enhance service accessibility while reducing wait times.”
The offices in this area changing their hours to 7:30 a.m. to 5 p.m. Monday through Friday include Galesburg, Monmouth, Aledo, Canton, Kewanee, and Wyoming. They will not be open on Saturdays.
The Peoria office and the office in Silvis will have those same hours, but also will be open from 7:30 a.m. until noon on Saturdays.
Galesburg is listed as one of the sites where appointments should be made.
Giannoulias’ office says many of the offices’ services are also available by CLICKING HERE.
“Since Day One, our priority has been to provide the best possible DMV experience and service to our customers,” Giannoulias said, in a news release. “We listened to feedback and analyzed the data to determine when our customers need us most. As a result, we’re adjusting our hours to align our operations with their busy schedules so they can conveniently access services without disrupting their routine.”
